FAQs

Frequently Asked Questions (FAQs)

1. Are Dewcoir Green products cruelty-free?

  • Yes, all Dewcoir Green products are cruelty-free. We do not test our products or ingredients on animals, and we are proud to be certified cruelty-free by reputable organizations.

2. Are Dewcoir Green products suitable for sensitive skin?

  • Many of our products are formulated with gentle, natural ingredients and are suitable for sensitive skin. However, we recommend doing a patch test before using any new product, especially if you have known sensitivities or allergies.

3. Are Dewcoir Green products vegan-friendly?

  • While the majority of our products are vegan-friendly, some may contain ingredients derived from beeswax or other animal sources. We clearly label all products with vegan-friendly ingredients for easy identification.

4. Do Dewcoir Green products contain parabens, sulfates, or phthalates?

  • No, Dewcoir Green is committed to formulating products free from harmful chemicals such as parabens, sulfates, and phthalates. Our products are made with natural and organic ingredients that are safe for you and the environment.

5. How should I store Dewcoir Green products?

  • To ensure the longevity and efficacy of our products, we recommend storing them in a cool, dry place away from direct sunlight. Avoid exposing products to extreme temperatures or humidity, as this may affect their quality.

6. What is the shelf life of Dewcoir Green products?

  • The shelf life of our products varies depending on the formulation and ingredients. Most products have a shelf life of 12-24 months after opening. To find the specific shelf life of a product, please refer to the packaging or product label.

7. Do you offer international shipping?

  • Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on the destination. For more information about international shipping, please contact our customer service team.

8. What is your return policy?

  • We want you to be completely satisfied with your Dewcoir Green purchase. If for any reason you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange. For more information about our return policy, please visit our Returns & Exchanges page.

9. How can I contact Dewcoir Green customer service?

  • If you have any questions, concerns, or feedback, our customer service team is here to help. You can reach us by email at [Contact Email] or by phone at [Contact Phone Number]. Our team is available Monday through Friday, 9:00 AM to 5:00 PM (local time).

10. Are there any discounts or promotions available?

  • To stay updated on our latest promotions, discounts, and exclusive offers, we recommend signing up for our newsletter. You can also follow us on social media for announcements about special deals and events.